HURRICANE HELENE RECOVERY UPDATE: We are actively addressing fiber breaks in Southeast Tennessee and Virginia areas affected by the hurricane. We appreciate your patience during this time. Restoring service is our top priority, and we are committed to getting everyone back online as soon as possible. If you need to report an outage that hasn’t been reported previously, please PM us on Facebook or complete our online support form at www.point-broadband.com/contact/using your smartphone. You can also call or text us at 844-407-6468.

buffer-free streaming with no data caps
Buffer-free streaming with no data caps

Big memories can come from small moments.

Switch to Point Broadband’s fiber Internet today for faster speeds and reliable, local service. Living Life On Point means never missing a moment—stay connected when you need your internet most.

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Affordable Connectivity Program

ACP is winding down

The Affordable Connectivity Program (ACP) is beginning a wind-down process. The FCC anticipates existing ACP funding to run out at the end of April 2024. The program is no longer accepting new enrollments. Households enrolled now will remain enrolled in the program and will continue to receive the ACP benefit during the wind-down period.
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Why point broadband?

We Deliver on What You Need

Point Broadband is a premier source of fiber-based network solutions. We serve small rural communities around the United States by providing dependable home and business internet connectivity. Connect with us to receive service from one of the leading broadband internet providers in your area.
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Bandwidth for Everyone With No Data Caps

Limits and slowed-down speeds become hassles of the past with service from Point Broadband.

The Best Gaming + Video Streaming Experience With Speeds up to 25x Faster Upload Speeds Than Cable*

Spend more time enjoying your entertainment. No more lags and buffering.

*Based on combined upload and download capacity versus major cable providers: Xfinity, Spectrum, and Cox 1GIG cable service with uploads of 35mbps. Internet speeds based on hard wired connection.
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A picture of a family on a video call

Symmetrical Download + Upload Speeds

You can finally do what you want, when you want. Symmetrical speeds mean everyone has the speed they need, even when you're all connected at once.

Our Services — Get Connected

A strong internet connection is essential in today's world, so choose Point Broadband to get and stay connected. We are your internet service provider, offering consistent connectivity for work, entertainment, communication and more.
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Internet
Get a reliable, fiber-based connection with speeds up to 2 gigabits per second (Gbps) in most markets.
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TV
With our fast-fiber internet, you can get TV your way. Enjoy all your favorite live local programming and on-demand content with streaming services like DIRECTV STREAM.
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Phone
Get crystal-clear unlimited local and nationwide calling with our fiber phone service.
*Not available in all areas.

Fiber Connectivity for Internet, Phone and TV

We are an internet service provider (ISP) with a network designed for smart homes. Our network runs on fiber-optic technology to enable speed and reliability, even in rural areas. With our internet, TV and phone packages, you will download and upload data through a fiber-based network. Information travels as light across fiber-optic cables for fast data transmission, with upload speeds that match download speeds. Your internet devices will perform at their best while benefiting from network security improvements. We offer two types of fiber-based internet. Our fiber-to-the-premises package delivers a fiber-optic connection directly to your building. The fixed wireless package delivers a fiber-based wireless signal from a transmitter in your area. Each connection type can provide a reliable connection to a Voice over Internet Protocol (VoIP) phone line, smart TV or streaming device. Combine your Point Broadband internet package with our digital phone and TV services to curate a smart home.

Services for Your Business

The strongest businesses capitalize on the opportunities that a fast, reliable network connection can provide. Point Broadband's business services will empower your company to optimize connectivity and communication. From high-speed internet access to cloud connectivity, fiber-based VoIP phone lines and managed Wi-Fi services, Point Broadband offers extensive network capabilities and support for businesses of all sizes.
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The Latest News From Point Broadband

Keep up with all the latest and greatest offerings from Point Broadband and see what's happening in your community.
*LIMITED TIME OFFER. Restrictions apply. Not available in all areas. Valid for new residential customers who have not subscribed to any service within the previous 30 days and have no outstanding obligations to Point Broadband. The 30-Day Money-Back Guarantee applies to one month’s recurring service and standard installation charges. Price may vary based on the area served. Internet speeds may vary and are based on hard-wired connection. Wi-Fi is available for an additional fee. Installation fees may apply. Requires E-bill/Autopay. © 2023 Point Broadband.